Our services

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Our team can work with or support your internal audit or second line teams to perform independent assessments of your organisation's resilience, crisis management or business continuity programme, benchmarking against a range of standards and maturity models.

We can help you develop or build your crisis management organisation. We can work with your governance framework and build response capability. We will support you to develop plans, deploy tooling, and train and exercise your response teams.

Sometimes it is necessary to ask the question 'how efficient and effective are we?' - we can help you identify areas where your operational resilience, crisis management or business continuity programme could work smarter, or even do more with less. 

Developing realistic and engaging resilience or business continuity exercises is a challenge, but necessary to gain real benefit. Whether you're developing an annual programme, working up ideas for a particular exercise, need help delivering on the day or want an independent assessor to observe and give feedback, we can help.

We can work with you to map your important business services, define impact tolerances, develop resilience standards for dependent components (technology and data, suppliers, premises and teams), and conduct end-to-end resilience analysis to help you identify weaknesses and target investments.

We all aim to develop perfect business continuity plans.  Too often though plans make unrealistic assumptions about technology resilience and recovery capability or others' actions, or they sit on the shelf and are not well socialised.  We will help you develop robust and realistic plans and can also assist with training and awareness. 

We can work with you to develop your resilience and business continuity strategy.  We will help you assess what's important, identify focus areas and help you sequence initiatives on a timeline, so you can plan and optimise your resources, set KPIs and start to drive your programme forwards.

Implementing new resilience and business continuity platforms can be daunting.  Even more so if you are developing your own.  We can help with requirements definition and working up your RFP, and help you to select a tool that's right for you. If you would like, we can also help you to roll it out across your organisation.

Whether you're thinking of developing an e-learning package, rolling out a resilience and business continuity awareness roadshow, or delivering specialist training to crisis responders or business continuity champions across your organisation, we can help you develop a training programme that hits the mark in an engaging way.